1. Can I purchase your products Online ?
Yes, This website is made to assit our customers to purchase online from anywhere in the world.
3. What prices do you have for the Wholesale Customers, do you sale single piece as well?
Most of the handicraft display on our online store are for retail sales. You can always buy a single piece or multiple as per your requirement. We have different price for the traders and wholesale customers. Please write us at firstname.lastname@example.org for wholesale price and benefits.
5. How can I pay for my order?
For orders placed from outside of Nepal, we accept payment by different payment method. For online purchase, we do accept payment by all major Credit cards vai PayPal. Payment can also be made by Western Union Money Transfer or Bank Transfer.
7. How much will the shipping charges be?
This will depend on the weight of your purchase. Small quantity weight volume less than 50 Kg with packing will be for home delivery by express courier like DHL, TNT, UPS, FedEx and so on. We can use alternative methods of shipment for quantity purchase having more weights. We can provide you the final cost of shipment once the total weight with packing is known.
9. handicraft. What can you help me on my purchase of your handicraft for easy custom release?
Handicraft is a traditional handmade craft which people purchase for home decoration and souvenir. However, we make a copy of invoice, information paper to explain that our products are genuine handicraft and other supporting documents also will be provided to make easy release of the parcel.
2. Where is the Physical Location of your Store ?
Our Physical Store is at Nursing chowk – Thamel-29, Kathmandu, Nepal, Which is one of the major Tourist center about 7 Km from International Airport of Nepal. You can search us on google map. Our warehouse is also at Madison, WI, USA.
4. Do i get any discount if i choose multiple products or purchase quantity products from each design ?
We have multiple product categories to choose from. One is Wholesale Discount and another quantity discount. If you are a re-seller we encourage you to become a registered wholesale customer if you are an individual wanted to buy multiple products occasionally for gifts or kind of performance you will still get the Quantity Discount.
6. How long will it take to make my order?
Products purchased on retail or online store products takes 4-5 business days to deliver at your home once the payment is cleared. But wholesale purchase will depend on the size, complexity and quantity of the order itself, depending upon availability of stock it can take 10 to 45 days.
8. Do you offer credit terms?
Yes, we do offer credit however it will depend upon mutual business relation and negotiations.
10. Can I visit you in person?
We will be more then happy if you could arrange some time to visit our phusical store. we have a showroom in Nepal, located at 453, Thamel Nursing Chowk, Kathmandu. You may also contact us at Madison Warehouse.